FAQ's Williams Center for the Arts

Where can I buy tickets?

Walk-up sales available at Financial Visions, 24 S. Frederick, Oelwein
(Located in the former Tindell Shoe store next to the Grand Movie Theater.)
Hours: Monday, Tuesday, Thursday, Friday - 8:00 am - 3:00 pm

Walk-up sales available at the box office one hour before each show.

Online tickets available through this website.

Ticket questions: Call the Williams Center (319-283-6616)

Can I buy tickets online?

Yes. You can click on the blue BUY TIX button to access our ticket buying service.

Can I use a Credit Card?

Yes. You can use a credit card for both online and walk-up sales.

How do I get the tickets I purchased online?

The tickets can be picked up at our ticket booth starting 1 hour before the show begins, or you can choose the eTicket/Print at Home delivery method. The eTicket can be saved on your phone.

Where is your ticket booth located?

Our ticket booth is located in the main lobby of The Williams Center.

Can I have my tickets mailed to me?

No, we do NOT mail out tickets.
Your tickets will be held at the ticket booth until you pick them up on the day of the show.

I bought a ticket but something came up and now I can't go to the performance. Can I get a refund?

All tickets sold are non-refundable.
No refunds will be given.

Can I give someone else my season ticket if I cannot attend one of the shows?

Yes. We encourage people to share their tickets, so more potential patrons can see our shows.

Where is the best place to park for someone with limited mobility?

There are handicapped spaces in the small parking lot on the South side of our building accessed by using the lane next to the building.

What arrangements are available for seating for patrons with limited mobility?

There are four wheelchair bays. Please call ahead to reserve those bays. If requested ahead of time, placement at the end of a row, or in the front row, can be arranged for patrons using a walker or needing extra leg room.

Frequently Asked Questions